Policies

Policies

Shipping:

We ship worldwide from any of our available carriers.

Tax:

We do not charge US sales tax on orders shipped outside of Utah, USA. If applicable, sales tax will be added to your order during Checkout.

International orders may be subject to import duties and taxes (when placed through dewpointpole.com). These charges are always the recipient’s responsibility. Fees charged depend on the country of delivery, and must be paid to the local tax authority upon receipt of your package. Dew Point Pole is currently unable to predict whether or not you will be charged a fee or what that fee might be. Please contact your local customs office for further information.

In the case of orders placed through one of Dew Point Pole’s Global Distributors, these local tax and customs fees MAY be lessened or avoided (depending on whether the recipient’s region is covered by the distributor’s distinct agreement with the local customs office). For more information on what to expect when ordering through one of the Global Distributors, please contact the distributor directly.
Return Policy:

We accept returns for defective merchandise. Please contact us if you are unsatisfied with your order for any reason.

Contact:

We value your feedback. Please contact us with any questions or comments.

Important Shipping Charge Information:

When purchasing different items at the same time, the USPS shipping calculation may not be accurate. We will refund any excess shipping charges you may incur.